Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
700 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1000 ft
Beach
Playacar
1200 ft
Gallery
Riviera Art Gallery
1300 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1200 ft
Aquarium
Aquarium Beach
1200 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1700 ft
Gallery
La Galeria de Playa Art Gallery
2000 ft
5ta Avenida
Galeria de Arte 5ta Avenida
2000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2000 ft
Night club
Mandala Playa del Carmen
300 ft
Shopping Area
Plaza Calle Corazon
300 ft
Night club
Blue Parrot
400 ft
Night club
Salon Salsanera
600 ft
Casinos
Grand Riviera Casino
1200 ft
Night club
Club 01
1100 ft
Restaurants
El Fogon
1800 ft
30 Avenida Nte. 354 Gonzalo Guerrero
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Aay Chabela
200 ft
1 Avenida Nte 244 Colonia centro
Kaxapa Factory
1700 ft
Calle 10 Norte and 15-20 Avenida
Fish My Chips
200 ft
1a Avenida Norte B Colonia Centro
Don Sirloin
1000 ft
Constitutyentes corner with Avenida 25
Distrito Gourmet Playa del Carmen
800 ft
5ta Avenida S/n Between Calles 12 And 14
Enrique Tomas
700 ft
Boulevard Kukulcan Km 1.5 Puerto Cancun Marina Town Center
La Ceiba Restaurant Buffet
1200 ft
Norte entre 5ta y 10 Av. 14 Entre 5ta y 10 Avenida
La Patrona de Playa
900 ft
Mza 122 Calle 12 Norte 14 Lote 5
Les Amis
700 ft
Calle 10 Norte Local 9
Reviews and Ratings
Reviews from guests about their experience.
66%
loved their spa retreat and can’t wait to return.
6.6/10
Nice
Rooms
6.8
Location
9.2
Service
5.4
Dining
5.8
Guest reviews
6.6/10
based on 5 reviews
7.4
7.4/10 based on 585 reviews
James
United States of America,
March
2025
6.8/10
I really enjoyed my stay overall, as the location was fantastic, being close to the beach and lively areas. The rooftop pool and bar were lovely, though I was disappointed that the free breakfast wasn't included as promised. The cleanliness of the room left something to be desired, especially since I had to buy cleaning supplies myself. But the staff was friendly, and I appreciated the fast WiFi and clean, spacious room with a large bed.
Rooms
7.0
The room was spacious and clean, though I encountered some issues with cleanliness. The large bed was comfortable, but I was frustrated with the overall cleaning standards.
Service
6.0
The staff was really nice and helpful, but I had some trouble getting my room cleaned during the stay, which was disappointing.
Location
9.0
The location is excellent, very close to 5th avenue and the beach, making it really convenient for dining and nightlife without too much noise seeping into the rooms.
Dining
5.0
I was really looking forward to the free breakfast, but it ended up not being included, which was a letdown as I had to eat out each morning.
Facilities
6.0
The rooftop pool was beautiful, although I didn’t get to use it much due to the weather. There are decent facilities available, but the cleanliness should be improved.
Steven
United States of America,
December
2024
6.0/10
I had a mixed experience staying at Singular Joy Downtown Residences. The location is fantastic, just a short walk from 5th Avenue and the beach, plus the rooftop pool was a highlight. However, the room I got this time wasn't well maintained, with dirty walls and a noisy AC that made it hard to sleep.
Rooms
7.0
My two-bedroom suite was spacious, but the cleanliness was disappointing. The walls had marks, and the bathroom didn't feel properly cleaned.
Service
5.0
While the staff was generally helpful, I had an unsettling experience when I arrived. The guy who handed me the key suggested I cancel if I didn't like the room, which felt unprofessional.
Location
10.0
You can't beat the location! It's really close to Playa's best nightclubs and the beach, making it convenient to enjoy the area.
Dining
5.0
I was disappointed that the free breakfast I expected wasn't included. Instead, I had to go out and spend money each morning, which was frustrating.
Facilities
9.0
The rooftop pool was a beautiful spot and not crowded, plus I appreciated the bar up there, which added to a nice vibe.
Elizabeth
United States of America,
November
2024
7.2/10
I enjoyed the location of Singular Joy Downtown Residences, as it was close to both the beach and the vibrant nightlife. However, there were some significant drawbacks, including issues with room upgrades and the lack of a promised safe. Despite the challenges, the rooftop pool was fantastic and definitely a highlight of my stay.
Rooms
7.0
I initially faced issues with my room, including a lack of the promised safe and no hot water. After several attempts, I was moved to a quieter room, which was an improvement but still missed some amenities like a safe.
Service
6.0
The staff was friendly and tried to assist with my room issues, though there were delays in communication with management. I felt like they genuinely wanted to help, but the responses weren't timely.
Location
9.0
The location was perfect, just steps away from the beach and near the lively walking street filled with entertainment options. It made for enjoyable strolls and easy access to both relaxation and nightlife.
Dining
8.0
I appreciated having access to dining options nearby, and I particularly enjoyed the homemade jams that were offered. They added a nice personal touch to breakfast.
Facilities
7.0
The rooftop pool was definitely the standout feature; it provided amazing views and was a great place to relax and meet others. However, some amenities in the rooms, like the microwave, had issues, which was a downside.
George
United States of America,
November
2024
7.0/10
I had a great time staying at Singular Joy Downtown Residences, which had a fantastic location near nightlife and public beaches. However, my experience was marred by some concerns with the room and service that I encountered. While the rooftop pool was a lovely escape, I can't overlook the issues I faced during my stay.
Rooms
6.0
The Superior King Suite I booked was ideal in some aspects, but I faced some hiccups during my stay regarding service and cleanliness. After initially receiving the wrong room, it took too long to get the right one.
Service
5.0
While the rooftop pool area was well-maintained and a nice spot to relax, I had issues with the staff's responsiveness, especially during the check-in process.
Location
8.0
The location was perfect for enjoying the vibrant nightlife and was just a short walk to the main beaches, which I really appreciated.
Dining
6.0
The dining options were limited since I mainly relied on nearby stores for breakfast supplies, but the basic cash bar by the pool was a nice touch.
Facilities
6.0
The rooftop pool and daily maintenance were great, though the lack of attentive service detracted from the overall experience.
Jim
United States of America,
October
2024
6.6/10
I had some serious issues during my stay. The location was perfect, super close to the beach and nightlife, but everything else was a struggle. The air conditioning was broken, and I had a relentless buzzing noise in my room that ruined my nights. I honestly wouldn't recommend this place.
Rooms
7.0
The two-bedroom suite I stayed in was pretty frustrating. The microwave was broken, and the stovetop had no instructions. We also had trouble with the TV, which didn't work in two rooms.
Service
5.0
The service was a major letdown. I had to complain multiple times for cleaning, and there was no hot water. Plus, they only provided one key for two guests, which was annoying.
Location
10.0
The location is absolutely key here. It's super close to the beach and right near Playa's biggest clubs, which made it easy to enjoy the nightlife.
Dining
5.0
Though I didn’t get to enjoy it fully, the dining options seemed decent with a focus on beef dishes—but experiencing the food was limited due to service issues.
Facilities
5.0
Facilities were all over the place. The main pool and jacuzzi were out of action, but they had dry cleaning and laundry options available.
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Singular Joy Downtown Residences20.04
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21.04.2025